Contact Us

Have a question or feedback about Drive Match? Start with the FAQs below, email us, or book a free discovery call if you want help finding a vehicle.

This page is for subscription help, website questions, and feedback. The contact form loads with JavaScript so we can keep reCAPTCHA, CSRF, and spam checks in place. If JavaScript is off, email is the working path.

Before you contact us

Most requests can be answered below. If you want help finding a vehicle, the fastest path is a free 15 minute discovery call.

Schedule a free discovery call

Common questions

I want help finding a vehicle. What's the fastest way? Skip the form. Book a free 15 minute concierge discovery call. We'll learn what you want, walk you through your options, and tell you whether concierge is worth it for your situation.

Is Drive Match free to use? Shop Yourself is free: browse inventory and build or compare quotes. Drive Match Pro is the optional paid upgrade for live bank rates, payment grids, and deal finders. Curated Deals is a separate path for browsing dealer-posted deals. A Drive Match fee is included in the due at signing amount and is charged only after you take delivery. Concierge is a separate paid service for buyers who want our team to source and negotiate the deal.

How do I cancel my Drive Match Pro subscription? Log in, open your profile, and use the subscription section to cancel. You keep access through the end of your current billing period.

I see a curated deal I like. Is it available to me, and is shipping included? Curated deals are tied to specific dealers and regions. Most can be sold out of state, but rebates and taxes can shift based on where you register. The Drive Match fee is already built into the due-at-signing amount, and you only pay it if you take delivery. Shipping is quoted separately if you are not local.

Email us

Still need help? Email info@mail.drivematch.com with your question. Include your account email if it is about a subscription.